This post comes from an article by Lolly Daskal by the same title.
Negative people show up in our professional and personal lives on a regular basis. There never seems to be a shortage of negativity.
We all know people who are hard to deal with because of their negativity. Some are too demanding or abrasive. Others may be arrogant or emotionally abusive.
Whatever form their negativity takes, it makes communication stressful, and a wrong approach can make matters even worse.
Most of the time, we can’t choose whom we do business with. But we can choose how to interact with them. Over my three decades of experience as an executive leadership coach, I have been helping my clients learn how to get along with everyone they encounter, even those who are so negative they’re downright toxic.