There is a place for shouting and raised voices, for instance, Boot Camp, or perhaps the athletic training field. One place where shouting isn’t acceptable is the office. If you, as the leader, are shouting at your people, then it probably isn’t the employee that has the problem– it’s you. You need to get control of your emotions and demonstrate some discipline. “But,” you say, “I’m just passionate or that’s just the way I am, and everybody knows it.”
Grace is unmerited favor or kindness, for instance, when you do something nice for someone for no reason at all you are being gracious. Mercy is unwarranted forgiveness, or at the very least, unwarranted forbearance. Accountability is the process whereby an individual is held responsible, to an expectation. Let’s face it, finding the right balance in showing grace and mercy, while holding people accountable can be challenging.
This, like so much else, requires balance. I saw a commercial on television where a new driver had
a flat tire. He called his father who was instructing him on how to change the tire. His father asked if he knew what a tire iron was. The young man answered yes in an uncertain voice, while holding up a different tool. It was easy to see he was clueless. Here is where the balance comes in, you may not choose to change the tire yourself, but you should know the tools in case you have to.
For more on this, check out the short video below:
To compartmentalize means to be able to take all the mental baggage of an issue, put it into a room or compartment in your mind, and then close the door so that you can focus upon another issue. This is similar to juggling, but it differs in that usually the issues which need to be compartmentalized have the potential of completely de-railing your entire focus, and negatively affecting your life.