Grace is unmerited favor or kindness, for instance, when you do something nice for someone for no reason at all you are being gracious. Mercy is unwarranted forgiveness, or at the very least, unwarranted forbearance. Accountability is the process whereby an individual is held responsible, to an expectation. Let’s face it, finding the right balance in showing grace and mercy, while holding people accountable can be challenging.

For more on this check out the short video below: