There is very little that is as effective in shutting down criticism as a simple apology. Saying you are sorry, and genuinely meaning it, is a powerful tool real leaders are willing to use in their pursuit of larger goals. If you can say, “I’m sorry” and mean it, and then learn from the experience, your credibility grows, as does your influence. If, instead, you try to cover up your mistakes or blame them on others, or the circumstances, you are effectively giving away your power and weakening your credibility; you are undermining yourself even though you may think you are presenting a strong position.
For more on this check out the short video below: