A knee jerk response to an offending statement has been the source of many a leader’s downfall. It can label you as emotional and shows lack of good judgement. If you are responding to an offensive statement or challenging email: DON’T, at least until you have some time to ponder the offensive challenge. Simply saying, “ “I need some time to consider what you’ve said,” will give you the time to make a more considered response.   Check out the video below: