The pendulum swing for all our actions ranges from no effort to a perfectionistic ideal which is impossible to achieve. The medium point of the pendulum swing is “good enough.” Jim Collins wrote in his book “Good to Great” that “good is the enemy of great.” His point is that when we achieve good, most think that is “good enough.” I want to suggest there is a place beyond good that I’ve called Excellent.
Attitudes are contagious, especially yours as the leader. Negativity will sink the morale of everyone around you. It can creep up on you so subtly that you may not even realize it has become a prominent part of your perspective. Stop and check yourself daily, asking “am I displaying a negative attitude, a critical spirit, or constantly griping or whining about situations?”
Imagine your boss comes to you and is irate over something you have done or not done. From your perspective the issue didn’t seem to be significant enough to warrant the boss’ tone of voice, or choice of words. Which takes me to my point: If the response seems out of proportion to the provocation, then you should strongly suspect there are other factors contributing to the response. Check out the video below:
This is called the Golden Rule and those who practice this in every part of their life are worth their weight in Gold! Let’s go one step farther; do unto others as you would like others to do unto your mother, daughter, or other loved one. When we treat others as we would like to be treated not only do they love it, but there is an inner affirmation that we’ve done the right thing. Check out the short video below:
Dale Carnegie said that the sweetest sound to a person is the sound of their own name. One thing is sure: people who discipline themselves to learn and use the names of others in conversation give themselves an edge in dealing with people. The ability to remember names is often discounted but it is probably one of the most important skills a leader can develop, particularly for those who understand the importance of relationships. Check out the short video below: