Exceed Expectations

It is a little known fact that everyone forms subconscious expectations regarding EVERYTHING and EVERYONE! This might not be so bad, except that our expectations are rarely accurate, and almost always predispose us to place people, and everything else, into boxes. We form an expectation of a coworker or employee that they are consistently late, or make the same kind of errors over and over again, or lack competence in certain areas, etc. Before you know it, our expectations become the label for that person, event, or thing in our mind.

For more on this check ou the video below: