The normal thing to do when attacked is to respond in kind, or run away. If someone yells at you, the natural inclination is to raise your own voice in response. If someone strikes you, the natural inclination is to strike them back. If someone sends you a critical email, the natural inclination is to send back an equally critical email. These are all natural reactions and in almost every case, these are the WRONG reactions. Responding in kind to these kinds of stimuli displays poor emotional intelligence and weak leadership skills.
A wise person will always understand that things rarely go as planned. Helmuth von Moltke stated: “No battle plan survives contact with the enemy.” It is good to have a plan, the sad truth, however, is that as often as not the plan doesn’t come together, at least as originally conceived. So, be prepared, at least mentally, for things to go awry. Always keep in mind the very real likelihood that you WILL need a plan ‘B,’ and perhaps even a plan ‘C’ and ‘D.’ This little bit of paranoia will give you the ability to accept reality as it unfolds, and be flexible in modifying the plan as necessary.
WIIFM stands for: “What’s In It For Me.” WIIFM is the operational philosophy of nearly 100% of the population, nearly 100% of the time, including you and me. Yes, there are a LOT of people who say they operate under a different philosophy, and there may be a few who do, at least occasionally, but, by and large, that number is low. Christians strive to operate out of a philosophy of love and consideration of others above self. This is as it should be and God’s design, but most give little thought to anyone or anything without first considering the WIIFM.
That is actually a variation of Proverbs 16:18 (from the Bible): “Pride goes before destruction….” Here is another, “Do not think of yourself more highly that you ought….” Romans 12:3. Jim Collins in Good to Great described the difference between companies which performed at good levels, and those which could be considered great. Several years later he wrote a follow-up book titled How the Mighty Fall which described how many of those “great” companies had crumbled.
I was listening to a speaker once, who said: men are fueled by honor and respect, while women are fueled by love. I have noticed that men do indeed respond better when they feel they are being treated with respect and honor; this applies to the home, the workplace and social gatherings. When we intentionally treat the men in our lives with respect and honor, they are more likely to live up to those expectations and be men who deserve respect and honor.
I know we live in a digital age. I know that we depend on email and text messages for almost all of our communication, not to mention LinkedIN, Facebook, Twitter, Pinterest, Snapchat, Instagram, etc. In most cases these forms of communication are entirely adequate to get a message across. In fact, these forms of communication can be extremely effective because they leave a nice digital trail to refer back to if necessary.
The benefits of the mission statement are that it clarifies what the company DOES and does NOT do, which allows greater ability to focus on quality. People can have mission statements, too. A personal mission statement clarifies why YOU exist. It provides boundaries in your life that can be very useful in keeping your focus on the goals you have for your life. Mission Statements must be dynamic, by that I mean that a mission statement’s value is in its active guidance in your life.
I think it is accurate to state that most of us would say that we live our lives according to an ethical standard. That standard includes such moral virtues as honesty, respect, fairness, etc. Yet, the Ethical conduct of our life is constantly under pressure to bend to the needs of Exigency and Expediency. Three ‘E’ words that make all the difference in how we live and conduct our lives. It is better to live right, and to choose right in advance of exigency than to allow expediency to prevail and push you into actions opposed to your values.
There is very little that is as effective in shutting down criticism as a simple apology. Saying you are sorry, and genuinely meaning it, is a powerful tool real leaders are willing to use in their pursuit of larger goals. If you can say, “I’m sorry” and mean it, and then learn from the experience, your credibility grows, as does your influence. If, instead, you try to cover up your mistakes or blame them on others, or the circumstances, you are effectively giving away your power and weakening your credibility; you are undermining yourself even though you may think you are presenting a strong position.