This comes from a post by Lolly Daskal: https://www.lollydaskal.com/leadership/10-soft-skills-every-leader-needs-to-be-successful/
One of the most exciting and challenging things about leadership is that it requires mastery of a diverse set of skills. You need technical skills, specialized skills for your business or industry, managerial skills—the list goes on. One set of skills that’s often overlooked but vitally important is what’s known as soft skills.
Soft skills are closely tied to the personal character traits and qualities each of us have. They are part of who you are, generally encompassing attitudes, habits and how you interact with others.
Soft skills are much less tangible than hard or technical skills, and they aren’t learned through education or training. You can, however, develop them through experience and concerted effort—and it’s some of the most important self-development you can do as a leader.
Here are the top 10 soft skills every leader needs: