END OF COURSE EVALUATIONS – SOMETIMES THEY STING

The post below was originally made in December 2014.  Since then we have fully moved back to paper evaluations and will continue with that model until we can find a way to achieve a similar response rate through electronic means.  When the evaluations come in from the classes, the quantitative data is processed through a scantron like process to yield the individual and summative scores.  The individual comments are all typed in manually for easier consumption.  Hopefully, you are looking at your scores in each area as well as reading through the comments.  We never pull any comments out, even those which seem unduly harsh, thus the title of this blog.  Since the recent TEBS data for Spring 2017 has or will be released soon, I thought this might be a good time to re-post this.

Rick

Dr. Chip Mason, Dean of Belhaven’s School of Business, sent me an article titled “Cruel Student Comments: Seven Ways to Soothe the Sting,” knowing we are moving back to paper evaluations for the Adult Studies courses.  I’m excited about this move because it means we will get a much better response rate, which will yield better information about the course and classroom instruction.  However, it also may yield more of those stinging comments which we all would rather not hear.  In this article by Isis Artze-Vega, she expands on the seven points below.  I encourage you to read the article.  This is always a touchy subject where it is easy to get defensive, but it is also can be one of the most useful tools available if approached from the right perspective, even if painful.

Seven Ways to Soothe the Sting:

1.  Analyze the Data

2. Resist the lure of the negative

3. Let your critics be your gurus

4.  Find counter-evidence

5.  Dwell on the positive ones.

6. Read them with a friend

7. Be proactive

Thanks, Chip, for sending this to my attention.

The Intersection of Irreducible Minimum and Collaborative Learning Strategy

Irreducible Minimum – the absolute minimum that must be learned regarding a specific area to achieve the learning objective.

Collaborative Learning Strategy – the design of the learning experience so that learning is achieved and the learning objectives are met.

When these two concepts intersect, powerful learning can occur.  However, for there to even be an intersection, the Instructor must accept a few basic premises:

  1. That student learning is different than teaching.  I have heard it said that “teaching is an art.”  I can believe that, but what makes it an art is whether or not learning occurs.  Teaching experiences designed without consideration of how or even if it impacts student learning are empty experiences, which can be equally frustrating for Instructor and student.
  2. That adults learn differently than traditional age college students.  Because of their life experiences the studies show they are better at synthesizing material, particularly if it is presented in a way that allows them to grasp relevance.
  3. That there is more than one way to “skin a cat” as my Mom used to say, i.e. there are other ways to teach besides lecture.
  4. Finally, that there are some things about any subject which are more important than others and which are crucial to mastery of the whole (this is the irreducible minimum c.f. The Seven Laws of the Learner by Bruce Wilkinson).

When these premises are accepted, the Instructor can look at the material to be covered for the class session and, because of experience and education, determine which topics are crucial.  With that knowledge, it is easy to arrange the class session to focus on the crucial topics first, before moving on to the other topics, which are still important but don’t qualify as crucial.

Once the irreducible minimum has been identified, now comes the choice of how to present the material, i.e. what learning strategies will you employ to insure these crucial topics are not just taught but learned.  While those activities include lecture, it is probably the most over used  and least effective technique employed by Instructors.  There are other articles in this blog which talk about collaborative learning activities and any search engine will turn up hundreds if not thousands of ideas, so I won’t include those in this blog post.    Suffice it to say, to contemplate what it will take to achieve student learning will require more time and energy as well as some creativity.  It will mean becoming comfortable with a certain amount of creative chaos in the classroom, something may Instructors find uncomfortable.  On the plus side, this intersection of Irreducible Minimum and Collaborative Learning Strategy will dramatically improve the learning of the students in your class and may have an unexpected consequence of re-invigorating you love for the “art” of teaching.

The GOAL is to design the learning experience so that at least the irreducible minimum learning is achieved, NOT that the content is covered.

This is a re-post from November 2014.